Terms of service

Scentra Candle Co. — Terms of Service

OVERVIEW

This website is operated by Scentra Candle Co. Throughout the site, the terms “we”, “us” and “our” refer to Scentra Candle Co.
Scentra Candle Co. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any viruses or any destructive code.
A breach of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The content is provided for general information only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it’s your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.
We shall not be liable for any modification, price change, or suspension.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We strive to display colors and images of our products as accurately as possible, but we cannot guarantee color accuracy on all screens.
We reserve the right to limit sales or quantities of any products or services at our discretion.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us.
You agree to provide current and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account and payment information, including email and credit card details, so that we can complete your transactions and contact you as needed.

For more details, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available,” without any warranties or endorsements.
Any use of these tools is at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating third-party content or websites and assume no liability for their actions, products, or services.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting comments or content (including ideas, suggestions, or feedback), you grant us the right to use, edit, and distribute such materials in any medium.
We are not obligated to maintain comments in confidence, compensate for them, or respond to them.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site that contains typographical errors or inaccuracies relating to pricing, promotions, or product descriptions.
We reserve the right to correct these at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for:

Any unlawful purpose
Violating intellectual property rights
Transmitting malware
Harassment or discrimination
Misleading information
Interfering with site security

We reserve the right to terminate your access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, or error-free.
You agree that your use of the Service is at your sole risk.
Scentra Candle Co. shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Scentra Candle Co., its owners, affiliates, and employees from any claim or demand arising from your breach of these Terms or violation of any law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be deemed severed, and the remaining Terms shall continue in effect.

SECTION 16 – TERMINATION

These Terms are effective unless terminated by you or us. You may terminate at any time by notifying us that you no longer wish to use our Services.
We may terminate this agreement at any time without notice if we suspect violation of any Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Scentra Candle Co. and supersede any prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.
We reserve the right to update or change any part of these Terms at our discretion.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
📧 ScentraCandleCo@Gmail.com